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Apart from the skilled and caring hands of eminently-talented professionals, the next-most important extension of your institution to touch the patient is your imaging equipment--specifically your ultrasound transducers. It is the very-definition of "mission critical," and downtime is not acceptable to your high standards of patient care and always-ready operating posture. Since 2005, MPI Probe Labs has been the trusted provider of institutions, large and small, across North America. We act as your behind the scenes, technical "strike team," and you can turn to us any time you need fast, reliable and top-quality service. Our core value of "plussed-up" service extends from your first contact, to the test bench, to the repair lab, and on to our shipping desk. The "plus" icon in our logo is both our promise to you, and a guiding light to our team that "good enough" never is.
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Is your probe repair company being honest with you?
Botched lens removal by an unnamed probe repair facility.
During the lens removal process the tech cut into the array causing severe array damage. Rather than admitting the mistake by their repair tech, the company blamed the failure of the repair on a backing layer that does not even exist on this probe model. The other repair company’s solution was to deem the probe unrepairable and sell the customer the “free” loaner they were using. The purchase of the loaner was going to cost the customer 4x as much as the original repair quote.
America's leading source for ultrasound probe service and sales, MPI Probe Labs serves institutions of all sizes. We provide refurbishment and repair service on all popular transducer makes/models.